Manomay Mindcare Services LLP ("Manomay") is dedicated to safeguarding the privacy of our users and their clients. We collect, store, use, and protect any personal information that you share with us, strictly adhering to our Privacy Policy. We will not share your information with anyone, except as detailed in this Privacy Policy.

Throughout this Privacy Policy, the term "Service" refers to our website, web-based applications, and other related services.

This Privacy Policy does not apply to information we collect by other means than your use of the Service (including offline) or from other sources. By signing up for Manomay and using the Service, you agree to this Privacy Policy.

We reserve the right to modify this policy at any time, and if we do so, we will post changes and updates to this page. Please review this policy periodically to stay informed about any changes.

Information We May Collect

We collect the following Personally Identifiable Information (PII) from users who purchase our services: name, email address, telephone number, address, and payment information.

Additionally, when using the Service, we may collect individual transaction data from your third-party invoicing or accounting application, information collected via your browser, user-generated content, and other data uploaded to the website in conjunction with your use of the Service. Information obtained that relates to your clients or customers may be referred to as "Third-Party Client Information" in this Privacy Policy.

We may also collect additional information through customer surveys or communications with our customer service team.

We use "cookies" to enhance your experience on our Website by remembering your preferences and providing personalized content. Cookies also help us compile statistical data about website usage. However, this statistical data does not include PII.

Our Use of Personally Identifiable Information

We use your PII to create your account, communicate with you about services you've purchased, offer additional services, and process billing. We may also use this information to enforce our Website terms of service, prevent harm, and enhance your experience with Manomay.

When you interact with the Service, including accepting payments, contacting customer service, or requesting technical support, we use the information we have collected to verify your identity, communicate with you, enforce agreements, and comply with applicable Indian law.

Manomay may use certain information about you without identifying you as an individual to third parties for purposes such as analyzing how the Service is used, diagnosing technical problems, maintaining security, and personalizing content.

Protecting Personal Information

"Personally Identifiable Information" refers to data that can identify a person. This does not include anonymized or aggregated data. All information is securely stored on our servers, and we employ industry-standard measures to protect PII.

Third-party client and customer information provided to Manomay by users will be treated as confidential and will not be disclosed to any third party unless required by law or subpoena, or if we believe such action is necessary to comply with legal processes. Such information will only be used for the purpose for which Manomay was created.

Although we employ high levels of data security, we cannot guarantee the absolute security of PII. By using our Website, you acknowledge this and agree to use our Service at your own risk.

Sharing Personal Information

Manomay will not rent or sell your PII to others. However, we may store your information in locations outside our direct control, such as on servers or databases hosted by third-party providers. Manomay may share your PII with a limited number of partners to provide services to you, and these partners will be bound by terms at least as restrictive as this Privacy Policy.

As we grow, we may buy or sell assets or business offerings. In such cases, customer, transaction, email, and visitor information may be transferred as business assets. Information may also be transferred during corporate divestitures, mergers, or bankruptcy.

Except as described in this Privacy Policy, Manomay will not disclose your PII to any third party unless required by law, subpoena, or to prevent illegal activities, enforce our User Agreement, or protect the rights, property, or safety of Manomay, our customers, or others.

Compromise of Personal Information

If PII is compromised due to a security breach, we will promptly notify affected individuals in accordance with the notification procedures set forth in this Privacy Policy, by email, or as required by applicable law. Manomay is not liable for any PII transfer resulting from uncontrollable events such as natural disasters, vandalism, or acts of terrorism.

Your Choices About Your Information

You may choose not to submit PII through the Service, but this may limit the services we can provide. You can update or correct your account information at any time by logging into your account. You can also review and correct your information by contacting us.

Information Relating to Minors

Manomay does not knowingly collect or solicit personal information from anyone under the age of 18. If you are under 18, please do not submit any personal information to us. If we discover that we have collected information from a minor without parental consent, we will delete it as quickly as possible. If you believe we have any information from or about a child under 18, please contact us.

Links to Other Websites

Manomay is not responsible for the privacy practices or content of websites linked to or from our website. Once you leave our site, this Privacy Policy no longer applies, and your browsing and interaction on other websites are subject to those sites' policies. Please review their policies before proceeding.

Notification Procedures

We will provide notifications to you via email, written notice, or posting on our website as determined by Manomay in its sole discretion. We reserve the right to choose the form and means of providing notifications.

Changes to Our Privacy Policy

If we change our privacy policies and procedures, we will post those changes on our website to keep you informed about what information we collect, how we use it, and under what circumstances we may disclose it. Changes to this Privacy Policy are effective when posted on this page.

Contact:

For any questions or concerns regarding this policy, please contact our Customer Support Team at: [email protected]